A tenant’s tale: Westward Housing

Ground Source Review: Westward Housing, A Tenant’s Tale.

Mr Smith benefited from a new ground source heat pump system to replace his night storage heating during a programme of works funded by the Renewable Heat Premium Payment (RHPP) scheme for social landlords, which involved four social housing providers installing collectively over 125 ground source heat pumps with the help of Kensa Contracting.

This is Mr Smith’s story, in his own words.

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A description of a tenant's experience of a Kensa ground source heat pump.

Extract from ‘Moor to Sea’, published by Westward Housing 2014


Video available: Watch Mr Smith’s video testimonial here

Key Facts

  • Kensa Contracting managed scheme
  • Project: Retrofit
  • Product: Compact High Temperature
  • Application: Space heating and hot water
  • Installation: Individual borehole
  • Grants: RHPP and Domestic RHI (this scheme has now closed)
  • Housing Association: Westward Housing