What is the RECC?

Kensa is a member of the Renewable Energy Consumer Code (RECC) and abides by the standards set to protect consumers with heat pump systems.

The aim of the Renewable Energy Consumer Code is to ensure that consumers wishing to install a small-scale heat or power generation unit for their homes have the necessary confidence and service standards so that they can make an informed choice.


Small-scale heat or power generation units are small-scale devices which enable you to generate your own heat or power from renewable or non-renewable, low carbon sources.

For example, these can include photovoltaic solar panels, small-scale wind and hydro powered generating units, ground or air source heat pumps, solar water heating panels, boilers or combined heat and power units fuelled by wood chips.