Installation & Fullfilment

Approved Installer

National support network

For complete peace-of-mind Kensa has a select network of experienced and verified ground source heat pump installers.

Uniquely, Kensa’s business model embraces and supports all competent installers, regardless of whether they have an MCS accreditation.

Kensa’s Installer Partner Programme has produced a network of highly trained and skilled ground source heat pump installers.

Our approved Underground Network strengthens our industry by recognising and supporting quality ground source heat pumps installers, and providing customers with a means to identify expert installation companies.

Your Options


Buy direct from Kensa

Get a quote from Kensa for your ground source heat pump system.


We will aim to have your quote with you in 2-3 days. We can then advise of an installer local to you, or support you or your preferred plumber to carry out the installation. Our MCS Umbrella service ensures all systems are fully compliant with MCS requirements to ensure you receive the RHI.

Get A Quote from Kensa

Use a Kensa Partner Installer

Find your local Kensa Partner Installer and get a quote from them for your ground source heat pump system.


Contact Kensa to recommend a local Kensa installer to you. You can then deal with your local installer direct, and they will project manage your installation from start to finish.

High Standards, Exceptional Quality

In order to be a member of Kensa’s Underground Network, installers must demonstrate:

  • Compliance with industry standards
  • Industry accreditation (Oftec, NVQ level 3, and/or MCS*)
  • Demonstrable quality installations of more than two ground source heat pump installations in the past 12 months
  • Training course completion with Kensa
  • Commitment to ongoing training every 12 months
  • Commitment to installing a minimum number of ground source heat pumps every 12 months

*Non-MCS installers are able to join our Underground Network using Kensa’s ‘MCS Umbrella’, where they will be provided support to ultimately achieve MCS status.

Join the Underground Network

All installers are welcome to join Kensa’s Underground Network provided they can demonstrate continued experience and expertise in their field. Membership is categorised to recognise and reward diligency, quality, and technological proficiency and maturity.

Full details of membership criteria and how to join are available using ‘read more’ link below.

Join the Underground Network

Installer Enquiry Form

This form will be submitted to Installer Directory

To receive a comprehensive quotation from Kensa please provide details of your project in this form. Mandatory fields marked with a * are required for all quotations.


Company Name (if relevant)

Industry type*

Address (line one)*

Address (line two)*





Project name*

Your role in the project*

Project type*

Project stage*

Likelihood of heat pump going ahead*

Likely start date*

How did you hear about us?*

Add any additional notes here

Size your project:*

Property size is required for all quotes. Please select and provide your property size using one (or all) of the following options:

House size (m²): (Unsure? Map yours here & multiply by storeys)

Upload plans:

House type:*

Number of bedrooms:*

Loft and cavity wall insulation installed?*

Property age:*

Heating distribution:*
Underfloor throughoutRadiators throughoutRadiator/underfloor mix

Domestic hot water production:*

Available ground area (m²):

Preferred collector:

Current heating fuel:
Mains GasElectric StorageLPGOil

Ground floor construction:

First floor construction:

Second floor construction:

SAP available:

Information you supply will be held in accordance with the Data Protection Act 2015.