Kensa Contracting Ltd

Kensa Contracting offers a unique solution for the delivery of larger scale ground source heat pump projects, demonstrable by its award-winning social housing project pedigree. Our vertically integrated operation includes survey, design, manufacture, project management, installation, commissioning and after sales support, with the added confidence of a robust supply chain provided by Kensa Heat Pumps.

Turnkey solution

Kensa Contracting provides a fully MCS accredited ground source heat pump installation service that fits with existing supply chains and client requirements. We can deliver a turnkey package and flexible contractual solution along with a comprehensive warranty.

Working with the country’s leading ground array design consultants and drilling contractors, and typically embracing local plumbers, Kensa Contracting provides a fully accredited MCS installation to ensure projects featuring high quality appliances offered at competitive prices for complete peace-of-mind.

Flexible options

Example 1) Full project management

Kensa Contracting assumes responsibility for the entire project, spanning the ground array, heat pump, and heat distribution system, including sizing, design, purchasing, installation, and management of sub-contractors across the three stages of the heat pump installation.  This scenario is particularly appropriate for retrofit projects.

Example 2) Shared project management: groundworks & pump installation

Kensa Contracting takes full contractual responsibility for the installation of the ground array and the heat pump only, leaving the client’s preferred plumber to design, supply and install the heat distribution system separately. This scenario is particularly appropriate for new build developments.

Example 3) Shared project management: groundworks & design

Kensa Contracting takes responsibility for the installation of the ground array, typically a Shared Ground Loop Array which, in many ways, is the equivalent of the gas supply infrastructure, and the client’s preferred plumber undertakes the installation of the heat pump and heat distribution system. In such cases, housebuilders typically contract directly with the plumber for these services with full design and installation support coming from Kensa, and MCS accreditation provided either by the MCS accredited installer or Kensa’s MCS Umbrella scheme and commissioning service. This scenario is particularly appropriate for new build developments.

Peace of mind

Contract management

Kensa Contracting engages directly with your organisation or main contractor and takes responsibility for the appointment and management of all sub-contractors, including drillers, ground workers, plumbers and electricians.

We work with a carefully selected network of drilling contractors, experienced in operating within the social housing sector. Where possible we will work with the appointed plumbing and heating contractor to ensure the smooth integration of the heat pump installation and the internal heating systems.


The Kensa technical team will support you and your stakeholders with understanding the benefits of your chosen system, typically a Shared Ground Loop Array scheme, including carbon compliance and SAP benefits. This also involves initial geological surveys, site reviews and financial modelling around typical costs and returns.

Full design package

Including full heat load calculations (to EN12831) and geological reports to enable drilling contractors to work effectively and efficiently while on site.

Commissioning and hand over

Kensa Contracting remains involved directly until the project is completed. We also ensure that adequate responsive after sales provision is in place, training your preferred responsive maintenance contractor on the use and potential fault diagnosis of our systems

RHI and ECO applications

Once installation is complete and MCS certified, part of our role is to support you with your application for the Non-Domestic Renewable Heat Incentive (RHI) with Ofgem.

Warranty & after sales support

Our technical team remain on hand to support you and your maintenance contractors for as long as you need us. All of our products come with a 5 year warranty for your peace of mind.

Tenant awareness

In instances where tenants are involved, Kensa Contracting project managers work alongside your team to explain directly to your residents about their proposed new heating systems, discuss the processes and answer any questions they may have.

Kensa can provide a working demonstration unit and make available co-branded support materials for tenants to read more about the intended project.

Working With Kensa Team