Our installation support is for installers from all walks of ground source – whether you’re a newcomer to the tech or a seasoned installer. Learn anything and everything from technical blogs on the Knowledge Hub to trusty technical advice from our ground source experts.
Heat pump project support
Design & technical support
Installing a Kensa ground source heat pump? Or need advice post-installation? Our technical team can help with anything from commissioning to fault finding throughout the system’s lifetime.SEE HOW WE CAN HELP
MCS Umbrella Service
The Kensa MCS Umbrella Scheme supports both non-MCS and MCS approved installers seeking expert advice and technical assistance with MCS compliant ground source heat pump installations.DISCOVER THE MCS UMBRELLA
Kensa has compiled a comprehensive resource to help guide installers through Energy-related Product (ErP) compliance. This includes practical tools such as the ErP package fiche template and ErP label generator.
Browse videos, guides, fact sheets, and use our ErP templates to make ErP easy.SEE ERP SUPPORT
Use Kensa’s Seasonal Coefficient of Performance (SCOP) calculator to establish the SCOP rating for your system.USE THE CALCULATOR
Free project promotion
Recently completed a Kensa Project that would make an interesting read? We’d love to hear about it!
Simply share your story and we will gladly promote the project on our website, social media channels, and through our media contacts.
For added value send the link (kensaheatpumps.com/case-study-form/) to your client so that they can comment on the project, too.Submit a case study here
Heat pump training
Expert ground source heat pump training
Why not attend a free-of-charge Kensa training day?
Kensa has partnered with Exeter College to create a training facility for installers branching into or refreshing their knowledge of ground source heat pumps. We can cater for bespoke requirements and flexibly suit different UK locations.
Also features working examples of Kensa systems, including the Evo and Shoebox models.TELL ME MORE ABOUT TRAINING
Learn the heat pump basics
All of your heat pump installation essentials in one place. Visit this page for the basics on installing a ground source heat pump – including videos and explanations of how a heat pump works, ground arrays and purging.LEARN THE BASICS
Explore our Knowledge Hub
Kensa’s Knowledge Hub is the largest online library dedicated to ground source heat pumps. Browse installation manuals, videos, fact sheets, blogs, case studies and more!VISIT THE KNOWLEDGE HUB
Join our installer network
Become a part of Kensa’s Underground Network
Kensa’s Underground Network is a nationwide grid of Kensa approved ground source heat pump installers. Join the ranks of trusted, recommended and experienced installers across the UK – become a part of the underground movement.SEE MORE ABOUT THE NETWORK
Need advice? Get in touch with Kensa to talk about your project.Get in touch