Financial Support & Fuel Poverty Signposting
Council Tax Rebate (2022)
The council tax rebate will provide a payment of £150 to households living in council tax bands A – D. Local councils are responsible for determining who is eligible and making payments. These will be made from April 2022 and will not need to be paid back.
Not all Councils have processed the rebate automatically, so check with your local council to ensure you have either received this automatically, or if you need to manually claim this.
Link – Council Tax Rebate Factsheet
Link – Find and Contact Your Local Council
Energy Rebate (October 2022)
All UK households will receive a £400 energy rebate in October automatically.
There are also many ways to donate this to support others if you are able to do so. Some energy companies have a process for doing this direct or you can do so via charities (see suggestions below), or a simple Google search will provide alternative suggestions.
Money Helper (Government)
Easy, free, clear and impartial money advice. It is recommended that you contact your local Money Advice Agency via Money Helper for help before applying for a grant. If you get advice, this will help your chances of a successful grant application.
Independent personal money advice to help identify ways to increase income, reduce bills and deal with any problem debts. They can also help overcome tricky obstacles like phone calls to government departments, claim forms and incorrect benefit decisions.
National charity and network of local charities offering confidential advice online, over the phone, and in person, for free. Support available includes:
Get help with the cost of living
Grants and benefits to help you pay your energy bills
Get help with bills
Check if you can pay less council tax
How to read your smart electricity meter
Check what benefits you can get
Adviceline (England): 0800 144 8848
Advicelink (Wales): 0800 702 2020
Provide advice, companionship, and services to support older people, particularly those living in poverty or isolation.
0800 678 1602
National Debt Line
Run by national charity the Money Advice Trust, National Debtline offers practical self-help – empowering people in debt to speak to creditors directly and put solutions in place to resolve their debt problems. National Debtline has helped millions of people with their debts. They’ll talk you through options and give clear advice on how to take back control.
0808 808 4000
National Energy Action (Charity)
An independent charity providing support for warm and affordable homes.
Further Warm and Safe Homes Advice from the NEA charity available at https://www.nea.org.uk/wash-advice/additional-help/
Turn2us (Registered Charity)
Turn2us is a national charity providing practical help to people who are struggling financially. Free support for those in financial need gain access to welfare benefits, charitable grants and other financial help – online, by phone and face-to face via partner organisations.
0808 802 2000
Vulnerability Registration Service (Charity)
This is a Hub of connections to various Charities which support Money management, Debt advice and Mental health referrals.
Link: Vulnerability Registration Service
024 7767 3992
Free debt advice.
0800 138 1111
British Gas Energy Trust and Winter Fund
Individuals and families can apply for grants to clear domestic gas and electricity debts. Before applying to the Trust you must get money or debt advice first. You do not need to be a British Gas customer to apply for this fund.
Money Saving Expert
MoneySavingExpert.com is the UK’s biggest consumer website, with more than 16 million users a month. The site’s dedicated to cutting bills – highlighting deals, ways to save money, and campaigning for financial justice.