Kensa is not just a manufacturer – we’re ground source heat pump experts with our customer’s best interests at heart. We pride ourselves on the support we provide throughout each and every project where our heat pumps are installed.
Our MCS Umbrella Service provides a helping hand for installers and peace of mind for homeowners that their installations meet MCS standards.
The Microgeneration Certification Scheme (MCS) is an accreditation process that demonstrates the quality of renewable technologies. A ground source heat pump installation is only MCS approved if it is designed, fitted and commissioned to the high standards of MCS criteria.
Every heat pump installation must be accredited under the MCS scheme for the installation to be eligible for grant funding and financial support schemes like the Boiler Upgrade Scheme, or Home Energy Scotland.
Kensa’s MCS Umbrella Service allows installers who have undertaken Kensa training but may not be fully MCS Accredited to install ground source heat pumps, apply for funding and get building control sign-off. Kensa works with installers using the MCS Umbrella Service to manage the key elements of a ground source heat pump installation to ensure an MCS- accredited installation.
During the process, Kensa takes full MCS responsibility for the sizing, specification, appropriate quotation, commissioning and MCS registration of domestic installations.
The Kensa MCS Umbrella Service is a vital tool for both non-MCS and MCS-Accredited installers. Under the umbrella, you receive expert advice and technical assistance with your ground source heat pump installations. At the end of each MCS approval, you can offer your client the benefit of the Boiler Upgrade Scheme (BUS) or grant funding from Home Energy Scotland.
From comprehensive training through to installation and commissioning support, the MCS Umbrella Service helps you achieve MCS Commissioning for your ground source heat pump projects and expand your repertoire within the industry. The service can be utilised by installers from all walks – from non-MCS installers working to achieve accreditation, to those who are looking to reduce project workloads.
For a non-MCS installer, this scheme offers a one-stop-shop solution to compliance. While for the newer MCS heat pump installer, it removes the initial headache of specific design elements in ground source schematics.
This table shows the services included within the scope of the MCS Umbrella Scheme – per installation.
Using Kensa’s MCS Umbrella works well for me; it’s a very helpful service and takes away the hassle of the paperwork involved with MCS.
Matt Owen, Home Plumbing & Heating
Once you’ve completed the installation of a Kensa ground source heat pump that reaches our high standards under the Kensa MCS Umbrella Service, you’ll be on your way to becoming a Kensa Partner. This gives you access to perks like discounts and referrals, marketing support and much more.
Your MCS-compliant installations will also provide a useful reference for audit once you progress to your own full MCS Accreditation, which is something we encourage installers to take up.
Firstly, Kensa can provide an initial estimate to gauge your client’s interest. This is based on drawings and initial details of the project ahead. To get a rough estimate, we use the same processes we have previously employed to successfully size heat pumps.
In order for Kensa to produce an MCS compliant quote, we will need:
Once you retrieve this information, Kensa can produce an MCS-compliant quotation and confirm the equipment requirements and prices to you or your client.
It’s important that you complete a no-fee contract and risk assessments for any sub-contractors, such as groundwork specialists, and return this to Kensa.
Part of this contract must include the workmanship warranty, which needs to be provided to the client for two years following the installation.
Upon installation, Kensa’s guidelines need to be followed. It is important that:
After final commissioning – which is done remotely with Kensa’s Installer Development Team – we will register the installation with MCS.
Once Kensa has received the certificate from MCS, we will forward this to the client or installer as requested. This certificate can then be used to gain access to any available grants.
The MCS is an independent scheme designed to evaluate heat pump systems and installers against robust criteria. It provides greater protection for consumers. As a bonus, an MCS Accredited installation enables installers to apply for the Boiler Upgrade Scheme (BUS) or funding from Home Energy Scotland on their customers’ behalf.
If you’re a homeowner and you already have a preferred heating and plumbing installer, you can ask them to take advantage of Kensa’s MCS Umbrella service. This will help your installer to work towards achieving a fully MCS-certified installation, which is a pre-requisite for receiving support from the Boiler Upgrade Scheme (BUS).
Kensa has a UK-wide network of approved installers who can undertake the installation of your ground source heat pump for you.
FIND A RECOMMENDED INSTALLERKensa offered a unique option whereby they supported and commissioned the system using their MCS Umbrella. This was all very straightforward.
Stephen Chidgey, Self-builder
