Kensa Heat Pumps’ Services

Our UK-based Kensa heat pump services are available to all – whether you’re an end user, specifier, installer or developer. Have a browse to find the advice and support you need from Kensa, particularly if you’re new to the world of ground source.

Find a ground source heat pump installer

Expert Kensa installers near you

For ease and complete peace of mind, Kensa has an exclusive Underground Network of verified ground source heat pump installers across the UK.

Submit your project plans and we will recommend a suitable installer for you, at no obligation.

Find an installer

Design & technical support for Kensa heat pumps

One-to-one advice from a technical expert

Whether you’re installing a Kensa system, commissioning or simply need advice, our dedicated technical team is just a call away.

Our technical support is available to all throughout the system’s lifetime.


“Great company to work with. Very professional in every aspect of their business. The best company to deal with if you want a heat pump system that is designed and installed by highly skilled and experienced people.”



See more 5-star reviews

The installation was simple and we have enjoyed a cosy winter without high fuel bills.

Homeowner, Aberdeen

Installation support

Discover our online installation resources

Make the most of Kensa’s quality installation support – whether onsite, remotely or via training.

All installers have access to Kensa’s free resources, from the Knowledge Hub of heat pumps to handy tools such as the SCOP calculator and ErP package templates.

See installation resources
Installation of a Kensa Shoebox ground source heat pump

Free heat pump training courses

Train to become a ground source heat pump installer

Kensa offers free bespoke training, ideal for plumbers looking to upskill or those new to renewables.

From dedicated training facilities to CPDs and one-to-one tailored training, make use of our unrivalled expertise to consistently deliver quality heat pump installations. Come along, even if you just need to top up your knowledge.


Kensa MCS Umbrella service

Full MCS support

Microgeneration Certification Scheme (MCS) accreditation is a mark of quality and compliance, and it qualifies the ground source heat pump for funding streams.

Kensa’s MCS Umbrella service helps first-time non-MCS accredited installers or self-builders to achieve an MCS accredited installation.

Installer MCS Umbrella

Support for large-scale heat pump installations

A helping hand from our award-winning delivery partners

Kensa Contracting, sister company to Kensa Heat Pumps, is the UK’s specialist delivery partner for large-scale ground source heat pump programmes.

Best known for its delivery of Shared Ground Loop Arrays, Kensa Contracting manages large-scale installations and provides a turnkey package to fit with existing supply chains, adapting to client requirements.

Site Workers Kensa