Westward Housing, Croft House

Ground Source Review: Croft House. - Showing the flats

Ground Source Review: Croft House.

Multi award-winning, this landmark programme of retrofit works co-ordinated by Kensa Contracting and Tarka Housing (Westward Housing) delivered the first social housing project to feature a shared ground loop array design and Kensa’s unique Shoebox heat pump in retrofit flats, harnessing ECO funding, and supported by the ‘Ready for Retrofit’ (RfR) programme.


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Ground Source Review: Croft House

Kensa Contracting and Tarka Housing were able to access an £8 million Ready for Retrofit programme for the South West to part-fund a heating upgrade for a two storey development consisting of 20 one-bed flats over five blocks. The bid was awarded based on the project ‘delivering a scheme of national significance, harnessing the best national, regional and local expertise and experience and delivering the best economic and carbon reduction outcomes’.

The scheme is the first ever shared ground loop array scheme to receive an ECO subsidy through the CSCO stream, due to the rural location of the site.

Utilising Kensa’s innovative shared ground loop array and the Kensa Shoebox Twin ground source heat pump, Croft House would be the first retrofit social housing flat development to feature individual heat pumps in each dwelling connected to a communal ground array. The scheme at Croft House was also the first to feature Kensa Heat Pumps’ Shoebox Twin. A 6kW compact ground source heat pump, the Shoebox range offers the first ground source heat pumps that can be fitted inside a dwelling. Located inside the airing cupboard in each flat at Croft House, the Kensa Shoebox heat pump silently delivers renewable heat to the tenant all year round.

Kensa’s products have been proven to perform efficiently and effectively and we have already received glowing praise from our customers regarding the real savings they are making on their electricity bills since the ground source heat pumps have been installed.

Tarka Housing


Key Facts

  • Kensa Contracting managed scheme
  • Social housing refurb project
  • 20 flats, fitted with individual Kensa 6kW Shoebox heat pumps
  • Displacing electric heating
  • £40k ECO subsidy as an eligible district heating measure
  • First installation of Kensa's 6kW Twin Shoebox Heat Pump