Social Housing

Kensa’s ground source heat pumps bring social housing communities together to help eradicate fuel poverty and achieve building carbon compliance using cost effective micro district heat network solutions.

Award-winning solutions for social housing

Whether in the design and construction of new homes or for replacement heating system installations, rising fuel prices, concerns over long term energy security and the need to tackle climate change all mean that there is a compelling need for social landlords to provide residents with the lowest heating and hot water costs and highest levels of energy efficiency.

To reduce reliance on fossil fuels and preserve our natural energy resources, alternative heating solutions which harness renewable energy and reduce overall energy consumption must be considered.

In existing homes space and water heating accounts for almost three-quarters of a typical household energy bill, so tackling the cost of heating is vital in addressing the fuel poverty issue for social tenants.


Whilst in new homes increasingly stringent legislation in the form of building regulations is driving the need for low carbon alternatives to traditional heating.

The UK Government has introduced ambitious, legally binding targets to ensure that at least 15% of all UK energy consumption comes from renewable sources by 2020. The production of heat from renewable technologies, such as ground source heat pumps, is a key objective in achieving this.

Kensa’s community centric ground source heat network solutions, also known as district heating, literally bring communities together to eradicate fuel poverty through an innovative and cost effective approach to community scale heating.


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For you & your tenants

Tenant benefits:
  • Reduce heating and hot water costs by up to 50% compared with off peak electric heating
  • Fully controllable central heating, providing heat and hot water when/where it is needed
  • Removes over/under heating syndrome associated with unpopular night storage heaters
  • Simple to use heating system controls, as used in conventional central heating systems
  • Lower heating bills allow whole home to be properly heated, improving overall comfort and quality of life
  • Opportunity to switch to a standard rate electricity tariff, reducing running cost of general day time electricity consumption
Landlord benefits:
  • Exceptional reliability and durability leads to extremely low lifetime ownership costs
  • 20 year heat pump unit life expectancy with minimal ongoing maintenance costs
  • 100 year borehole lifetime, able to service multiple heat pump unit replacements over the property’s life
  • Installed inside the home, so heat pump is not exposed to the external elements
  • Improved whole home heating reduces other associated maintenance issues, like damp
  • More efficient, cheaper to run heating reduces likelihood of high tenant turnover

For new build & retrofit

Existing properties:
  • Complete with full replacement wet central heating system
  • Investment costs subsidised by ECO funding via our ECO funding supplier EDF Energy
  • Return on investment via the Renewable Heat Incentive (RHI)
  • Removes reliance on expensive fossil fuels
New properties
  • Low CO2 emissions, helping with new build Building Regulations carbon compliance, particularly where gas is not available
  • Higher SAP score than air source or exhaust air heat pumps
  • Return on investment via the Renewable Heat Incentive (RHI)
  • Can be co-funded with HCA grant funding
  • Permitted development rights – no need for additional planning consent
  • Replaces need for and cost of gas infrastructure

Micro district heat networks

Kensa’s unique approach for social landlords delivers all the benefits of cheap to run, renewable heating systems for individual dwellings, but with the added advantage of enhanced financial benefit under the non domestic Renewable Heat Incentive (RHI).

Suitable for both new build and retrofit projects, Kensa’s micro district heat network design is a truly flexible solution.

The micro district heat network features an individual heat pump at each dwelling, linked to a communal ground array.


Unlike traditional ground source heat pump designs which feature an individual borehole adjacent to each dwelling, the communal approach reduces drilling costs, enhances flexibility and provides the opportunity for a significantly more attractive financial model, which covers the entire system investment costs within its lifetime.

And significantly, the shared ground loop approach is exempt from the Heat Network (Metering and Billing) Regulations 2014 as there is no central heat generation (the “district” is formed simply by the communal ground array); each property is furnished with its own ground source heat pump so each resident is responsible for their own bill, so there is no requirement for the landlord to either apportion energy bills between residents or indeed meter heat losses through district distribution pipework.

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More housing associations should be doing this - what are you waiting for?!

Steve Grocock, Director of Property Services, Trent & Dove Housing

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